Frequently Asked Questions

Hostlio Pro is an AI-powered hotel management platform for independent hotels, boutique B&Bs, and hostels. It automates guest messaging in 30+ languages, syncs your availability across 100+ OTA channels via Channex, and gives you a single dashboard to run your property.

Most hotels are up and running in about 30 minutes. You connect your channels, import your rooms and reservations, and configure your AI assistant — no IT team required.

Through our Channex integration, Hostlio Pro connects to 100+ OTAs including Booking.com, Airbnb, Expedia, Agoda, and Trip.com. Availability and rates sync in real time to prevent overbookings. See our full channel list.

The AI assistant replies to guests in 30+ languages automatically — it detects the guest's language and responds naturally, 24/7, with no extra effort from you.

Hostlio Pro handles guest messages across OTA inboxes (Booking.com, Airbnb), Email, your website chat widget, and Telegram. More channels are added regularly.

Plans start at $49/month (Starter, early bird $39) for up to 10 rooms. Pro ($109/mo) adds all channels plus transfer & tour upsells for up to 50 rooms. Growth ($189/mo) covers up to 150 rooms with priority support.

Yes — you can start a free trial and explore the full platform before committing. No credit card pressure, cancel anytime.

Yes. Guests can complete check-in online before arrival — providing their details and ID/passport documents through a secure form. You can review and export this information from your dashboard.

Yes, Hostlio Pro includes a mobile app so you can manage reservations, guests, pricing, and messages on the go — even offline.

Absolutely. There are no long-term contracts. You can manage or cancel your subscription anytime from the billing portal.